This Shipping Policy is created for https://manoharlal.com officially registered as Manohar Lal Sarraf & Sons Jewellers Private Limited, also known as Manohar Lal Jewellers. By ordering from our website, you agree to abide by the terms as set forth in this document.
Orders placed on the website between Monday to Saturday up to 5 pm IST will be processed on the same day. Orders placed after 5 pm IST and on Sundays or on national holidays will be processed on the next working day
Order confirmation mail and text will be sent within 2 hours from the time of the order on the same day (if placed before 5 pm IST from Monday to Saturday).
We request our customers to check the spam box or junk box for the confirmation mail.
We try to deliver happiness in Pan India.
The expected delivery time will vary based on the customized or ready-to-use articles.
Customization: Any customization will take 15-30 working days to complete and to qualify in our strict quality control parameter.
Ready to ship: Articles that are ready to ship or the articles that donate require customization will be shipped within 10-24 hours from the time we receive your order with confirmed payment details
Shipping and delivery duration might vary based on the type of product and its craftsmanship.
All the articles are packed in suitable and respected articles boxes before they get wrapped with bubble wrap and corrugated boxes for shipment. We love to handle emotions safely. Since it is for your loved ones, our packaging also has to be so special.
Our CMR team is always In touch with the Shipping team so we can safely deliver the parcels in the correct and concerned hands. In case if the parcel is not delivered, we request you to kindly get in touch with the CMR team to get the delivery arranged on priority.
For any issues please mail us at firstname.lastname@example.org or call us at our customer service number 01140444444
The covid-19 has brought many new challenges which also includes the delay in delivery of shipments. Due to certain local restrictions, political issues, Elections, natural calamities, bandhs, lockdown the delivery of the parcel might be delayed. Although our CMR team will keep you posted at every level so you are aware of when your parcel will be delivered.
Delivery is currently closed. Store pick up can be done.