Ans: Our jewellery is meticulously crafted by hand by our karigars at our in-house production place which we call "Karkhaana".
Ans: Manohar Lal Jewellers is a 90 Years old brand since 1930 from Meerut. We're known for our unique and beautiful collections that offer a perfect look and feel as needed for your special occasion. We deal in only hallmarked gold jewellery, GIA and IGI certified diamond jewellery. Every piece of jewellery that you purchase from Manohar Lal Jewellers store is brand new and of the best quality.
All our jewellery is BIS hallmarked with 91.67% purity.
All jewellery pieces available at Manohar Lal Jewellers are of pure gold/ diamond and certified. To know more, please visit IGI official website for diamond certification and GIA official website for Solitaire certification.
Along with that, we will issue a certificate from our end bearing our firm's name for the details of the product and authenticity of the materials used in it.
Ans: Yes, we do. Please click on this link to sign up for our newsletter.
Ans: IGI Certification: Jewellery certificates are issued by IGI. If the certification of the article was done within 3 months from the date it is lost, IGI will issue a duplicate certificate at an additional charge. For any article older than 3 months, the article needs to be sent to IGI for regrading and recertification. Visit this link for more information.
GIA Certification: Every diamond graded by GIA is laser inscribed with its report number on the respective diamond's girdle. The number is too small to be read by naked eyes. Therefore, we use a magnifier like 10x loupe (for professionals) or microscope to read the number. Once the number is located, you can enter it on the GIA website to download the PDF file of the report.
Please NOTE: GIA issues certificates for loose diamonds only not for the jewellery.
To get the original report:
→ The diamond needs to be unmounted from the ring or the jewellery article.
→ Further, we will submit it to GIA.
→ Post verification, they will issue another certificate. They may charge a certain amount for the same. Charges vary based on the carat weight of the diamond.
Visit this link for more information.
Ans: Yes, we do. Please book an appointment or schedule a video call from our website to let us know your customization requirements. Click here to book an appointment or schedule a video call with our experts.
Ans: Yes. Slight variations in the color or size of the product might occur. Possible reasons for such variations could be:
Differences in monitors.
Difference in contrast ratio and color accuracy of the monitors.
Usage of associated image, if any, for reference purposes.
Ans: No. Currently, we don't have any referral program.
Ans: Yes, we do. View our wide range of collections by visiting the links below: Gold, Diamond and Silver Jewellery Collection
Ans: Yes, we do. To know more send us your query on email@example.com
Ans: Yes, we do. You may explore jewellery designs here.
Ans: Currently, our stores are located in Preet Vihar, Pitampura, Defence Colony, South Extension, Indirapuram, Noida and Faridabad.
Ans: Every product that you order from our website is unique in its own way due to the material it's being made of. Once you choose a product, you will find its product specifications at the bottom of your page under the section named "Product Details."
Ans: Yes. We can resize your product as per your requirement. It might take a few days and consists of additional costs. Please book an appointment link to get a consultation from our experts.
Ans: We do offer a trial on our jewellery but that is limited at the stores at the moment.
Ans: We try to deliver our promise of purity across Pan-India. In some cases, the shipping and delivery cost may be extra.
Ans: As soon we receive the order, an order confirmation and delivery timeline will be sent to the customer. In order to keep them updated, the customers also receive timely updates on their preferred communication mode- text or email.
Although customers can track their order by login into the website or by connecting with our Customer care team at firstname.lastname@example.org. We'd be happy to help any time!.
Ans: To ensure the delivery of these precious jewels is made to the right person, delivery agents or the shipping company might ask for Valid Identity proof before handing over the parcel.
Ans: Shipping charges will vary based on the shipping location
Ans: The estimated delivery time for customized orders is 20-25 days and 3-7 days for ready-to-ship orders. However, it might take longer due to various known and unforeseen circumstances.
Ans: Yes, you can book your jewellery online from our website and choose to pick it up in store in pan Delhi, NCR. Find our store locations here.
Ans: Yes, we strongly recommend that you register on our website as it makes your checkout faster, allows you to track your order, save products that interest you to a wishlist (which you may access at a later time) and provides a better shopping experience. If you would like to register, click here.
Ans: You can enter your e-mail address and click on the "forgot password" link in the login page and we will e-mail you a system-generated change password link to your registered email address. However, you should set a new password.
Ans: You can edit your personal details by accessing the "Account Details" section in your personal account dashboard.
Ans: For all domestic orders, we support 100+ payment modes including Credit and Debit Cards (Visa, Mastercard, Rupay, AMEX, Diners), Net Banking from top 50+ banks, UPI (Web Collect & UPI Intent), Online Wallets, EMIs (Credit/Debit Cards & Cardless), PayLater and NEFT/RTGS payments. Please note that payments on https://manoharlal.com/ will be accepted only in INR for domestic orders.
Ans: We accept payments from all major credit and debit card networks like Visa, Mastercard, American Express and RuPay. And, now, we also accept international card payments from customers in various countries including US, Europe, South East Asia etc.
Ans: We accept payments through 50+ banks including SBI, ICICI Bank, HDFC Bank, Canara Bank, Axis Bank, Punjab National Bank, Bank of Baroda, Union Bank, IndusInd Bank, IDBI Bank, Kotak Bank and Yes Bank.
Ans: Please refer to the Return Policy for details.
Ans: The repairing cost does vary based on the condition of the product. To get more details, email us at email@example.com with pictures and queries of your product.
Ans: Post-inspection, only after we get a go-ahead from the QA (quality assurance) team the refund process will be initiated. Please refer to our Refund Policy Document.
Ans: Within 2-3 days, you can get your jewellery exchanged.
Ans: Our Gullak Scheme is a one-of-a-kind of monthly saving scheme that allows you to own your dream jewellery after 11(10+1) Months. Every month you save a certain amount. After 10 subscriptions, your last subscription will be free.
Ans: 11 Months
Ans: You may participate in our Gullak Scheme program either from our website or by visiting your nearest store.
Online Registration Process:
Registration process through visiting our store:
And many more... visit the store to know more!
Delivery is currently closed. Store pick up can be done.